Takeover was a smooth operation
taken over Action World Travel Agency and according to Mr. Curtis the transaction was a smooth one. Mr. Curtis adds to his substantial business background in that he is also president and director of Sparky's Family Fun Centre and owner operator of First Choice Construction Agency along with Mr.
Landy who is vice president of the company. The two men took over Action World Travel in April and after beating the pavement in Hamilton finally found a new location on the second floor inside the Cedar Parkade Building on Cedar Avenue. "We wanted a central location that would be able to better serve our customers.'' said Mr. Curtis. The staff made up of five travel Consultants, an administrative assistant, an accountant and two receptionist were hand picked by the two men in conjunction with Travel Manager Mrs. June Frith. "We have a first rate staff that are dedicated to our objective of good quality service.'' added Mr. James. Mr. Curtis and Mr. James said they wanted to be able to give a unique type of service to the customers and that they felt that their office should reflect those sentiments. Dividing walls were added to the area to provide more office space, and a new reception area was built to give a more distinguished yet comfortable appearance. Mr. Edward Ball of First Choice Construction hand crafted the new cedar Door Entrance and the cedar brochure holders located directly across from the reception area. All the furnishings are brand new to compliment the decor and other work has been done including some electrical work and new lighting fixtures done by Cornerstone Electric company. "Over all the new offices have a much more polished and innovative look which is what we wanted.'' said Mr. Curtis. The two men who have known and worked together for a number of years in the construction industry agree that they make a good team. "We have prided ourselves on producing good quality work and have up to this date not had any unsatisfied customers.'' Mr. Curtis said. "When this opportunity came along we felt we could do just as good a job in the travel business as we are doing in the construction business.'' Mr. James added. An all new computer system and software package that is continually being updated has been added to keep abreast of ongoing technology within the travel business. The Sabree computer System used was installed by Busy Com Ltd and contains comprehensive travel information designed to show people exactly what type of vacation is in store for them. Travel Manager Mrs. June Frith explained that when a customer is ready to leave for their vacation they will already have all the valid information such as car rental information, Limo service, weather reports, all activities and attractions and an entertainment calendar of the destination they are bound for.