Resident in mailbox dispute says changes are 'nonsensical and vexatious'
A dispute over postal regulations has left a St George's homeowner fuming, after authorities threatened to stop delivering his mail if he refuses to comply.The argument rests on whether the property can be classed as a condominium under the 2009 changes to the Post Office Act.“It's the same foolishness continuing,” said lawyer Ed King, of the Bermuda Post Office's request that he and his two neighbours move their mailboxes into a communal area.Referring to ombudsman Arlene Brock's criticism last month of the service's return-to-sender policy, Mr King added: “Say a correspondent in England sends you a letter and it's not delivered because your mailbox is not in the right place. How is he supposed to know that?“There are so many other things people could find to do, rather than stupid little issues like where my mailbox is located,” he said. “The irony is that the only thing delivered to my post box is junk mail. I get my post from my box in Hamilton.”The East End is currently undergoing an audit of postal delivery routes — the first since a 2009 raft of amendments to legislation which include the new rules for the return of incorrectly addressed mail.Mr King called the changes of the last three years “downright nonsensical and vexatious in large measure”.An August 8 notice informed him that he and his two neighbours on DeMello Reach, St George's were noncompliant, and would have to bring their mailboxes together in a cluster.An accompanying photograph suggested the three residences band their mailboxes together on a nearby wall.Mr King said there is a problem with that: “That wall is on a separate property.”“The post office is claiming that we are a gated community, but these are not condominiums, these are town houses,” he continued. “Each one is a separate unit, a house in itself. We do not have a common area where we pay for maintenance or anything like that. When the post woman comes in and delivers mail, she comes to each box in front of each house.”Subsequent correspondence told him the post office would require “substantive proof that the paved area in front of the units is in fact a right of way of part of DeMello Reach, not a common area driveway”.Mr King, who has lived at the address since July, 2001, insisted that it was not.He added: “The post is not delivered every day in Bermuda because there is not enough mail to go around. That is why the post office is losing approximately $8 million to $9 million a year. They do not have enough business. They have driven people away because the mail isn't delivered frequently enough, or on time.”He said that installing cluster boxes along the roadside would be unsightly, and expose the post to the elements.“The original Act does not even state that a residence must have a post box. In 1900, you tucked the post under the bottom of the door.”In a follow-up from quality assurance officer Richard Hazelwood, Mr King got a concession that the service had made a mistake in calling his dwelling “an apartment”.However, the group of houses, which share the same lot number, “do not meet the requirements for compliance and delivery,” Mr Hazelwood said.The e-mail added that in the event Mr King was unable to have the paved area in front of his house reclassified as part of the road instead of a private driveway, he could apply to the postmaster general for special circumstances.Mr King has refused to accept the post office's authority to suspend deliveries to his house.“If I need to, I will just take my box off my door at home,” he said.A Government spokesman said: “The Bermuda Post Office (BPO) has been actively engaged in measuring postal routes for efficiencies in mail delivery since 2007. The Legislation enacted in 2009 added compliance checks to the measuring.“Where clients are non-compliant, the BPO contacts the client and asks them to become compliant with the legislation. The amendments to the Act are clear for the results of non-compliance and if clients feel that there is a special circumstance they can apply to the Postmaster General for an exemption to the legislation. The BPO Quality Assurance Department is working directly with the public to address their concerns for compliance or to assist them in making an application”.