May 10, 2012Dear Sir,I have to write this letter to let AS Cooper know what an outstanding employee they have in the form of Natalia O’Connor who works at the Harbour Side branch. Not only is she very pleasant, but she takes time out to be of great assistance — going above and beyond the call of duty to see to it that the customers are satisfied. Her service is mentioned all over Bermuda as I hear every other person saying how impressed they are with how she treats the customers. Miss O’Connor, cheers to you; keep up the good work as you are an asset and great employee to AS Coopers.FRANCENE FERGUSONWarwick