Taxi Association president tells cabbies to ‘move on’ over GPS
Cab driver Raymond Robinson has called for taxi drivers to “move on” from their frustrations with mandatory technology that some continue to call distracting.Mr Robinson, President of Bermuda Taxi Association (Dispatching) Limited, said he can’t understand why cabbies are still complaining about the GPS technology they were required to install back in 2006.The issue resurfaced after a new law, which banned drivers from using distracting electronics, specifically exempted the screen devices that some taxi operators say is hampering their job.“What I try to explain to people is it’s not really even GPS,” Mr Robinson said. “People should be calling it a digital dispatching system.”Terminology aside, he said today’s systems offer a completely voice-based service that does not require drivers to look at a screen at all.“It’s just the same as you get with your cell phone,” he said. “When your cell phone breaks, you get the latest model. The old model that people got in their cabs is obsolete. They don’t fix those any more. You upgrade. Just like any other piece of technology, it’s evolving.”He said BTA is now testing newer models of the Vector system, the Vector 5000 and 9000, both of which convert text to voice when drivers are told of jobs, or need to get directions.“The new models also have a callback system, so the client gets an automatic pre-recorded call to let them know you’re ten minutes away or just outside,” Mr Robinson said. “You don’t need to pick up a phone and call them.”The technology costs about $1,500 to install, he said roughly the same as the old technology did back in 2006.“Under the law, every taxi should have a mobile data terminal, two-way radio and alarm panic button,” he said. “In my company, we comply with the law. We only use the two-way radio if the system goes down. The radio’s going to be obsolete soon enough, anyway.”BTA is owned by 162 cab operators. Mr Robinson said the company has invested $1.5 million in the new dispatching technology.“Taxi drivers need to quit complaining and move forward,” he said.Useful website: www.digital-dispatch.com.