Bermuda-domiciled Xceedance, a provider of strategic insurance consulting and technology serving insurance organisations worldwide, has announced the availability of on-demand services for property and casualty insurance companies, reinsurers, agents and brokers in North America.

The company said that Xceedance On-Demand Services provides an “à la carte” option for insurance organisations needing critical support with minimal ramp-up time and a rapid return on investment.

Whether utilised in times of heightened activity, such as hurricane season, to supplement internal resources or year-round to expand capabilities, Xceedance said, its on-demand services help organisations effectively build more capacity for high-value initiatives and business development.

“There is considerable demand in the market for specific task or process-focused insurance operations services,” said Prashant Tekchandani, SVP, underwriting, operations, and finance and accounting, at Xceedance.

“Many insurance organisations are not interested in purchasing full-stack core systems or suites of products, and many have no interest in setting up labour-intensive call-centre operations.

“By making insurance life cycle services available on demand, we are enabling the growth of insurance organisations of all types and helping them build responsive policyholder services and a sustainable competitive edge.”

Current Xceedance On-Demand Services fall into three primary categories:

• Agent and broker services: help agents and brokers to perform vital administrative tasks, including certificate of insurance management, policy checking, document management and more.

• Cat modelling services: combine the capabilities of a distinctive community of catastrophe modellers using the Oasis open-source platform to enable an alternative view of risk.

• Claims services: provide digital-first solutions for bolstering insurers’ back-office and call-centre operations — to accelerate catastrophe management and fast-track claim resolution.

“On-demand services address an important need in the insurance marketplace,” said Manish Khetan, EVP and chief operating officer for Xceedance in North America. “They enable insurers, reinsurers, brokers, agents and MGAs to get the resources and capacity lift they need when the demand is greatest.

“For those reasons, we are also excited to continue expanding our suite of on-demand offerings in the coming months, to facilitate the market expansion and service responsiveness objectives of our clients.”

Xceedance is domiciled in Bermuda, with offices in the United States, United Kingdom, Liechtenstein, Switzerland, Poland, India and Australia.