Dear Sir,

When I planned my solo birthday cruise to Bermuda aboard Royal Caribbean's Vision of the Seas, I never imagined the adventure that awaited me. After missing my ship's departure from Dockyard due to unexpected traffic, I found myself stranded on the island. However, what could have been a traveller’s nightmare turned into a heartwarming tale of Bermudian hospitality and kindness.

Troy Pitcher, a shipping agent with Meyer Agencies, emerged as the unsung hero of my story. His professionalism and compassion guided me through the initial shock of missing my cruise, ensuring I felt supported every step of the way.

The community spirit of Bermuda shone brightly as locals stepped in to help. Elvyn Pitcher, Troy's cousin, and Gina Davis, a newfound friend, came to my aid. They treated me to a quintessential Bermudian experience at Munchies, where I savoured the fish sandwich I was clearly “destined to have”.

Grotto Bay Beach Resort & Spa provided a welcoming haven for my extended stay, accommodating my unexpected needs with grace.

As my impromptu adventure drew to a close, BermudAir stepped up to offer an affordable direct flight to Baltimore, allowing me to reunite with my ship and belongings.

The Vision of the Seas, though forced to depart without me due to weather concerns, had done its best to accommodate the situation, highlighting the cruise line's commitment to passenger safety.

This serendipitous turn of events not only salvaged my birthday celebration but also showcased the warmth and generosity of the Bermudian people. It serves as a testament to the island's reputation for hospitality and the positive impact that individual acts of kindness can have on a traveller’s experience.

My story reminds us that sometimes the most memorable journeys are the unexpected ones, especially when met with the open arms of a welcoming community. What started as a potential disaster became the best birthday ever, thanks to the gracious hospitality of the Bermudian people.

Thank you!

LISA BEAL

Washington, DC