Convex Group Ltd, the Bermudian-based international specialty insurer and reinsurer, has selected EXL, the New York-headquartered data analytics and digital operations and solutions company, for a multi-year engagement focused on accelerating delivery of its business operations.

EXL said the programme would improve efficiency and customer experience, delivering a more cost-effective, scalable and resilient operating model.

“We selected EXL as a strategic partner because we felt they aligned well with our values while demonstrating a strong capability and drive to leverage cutting-edge technology and data in the delivery of services,” said Adrian Spieler, chief operating officer at Convex.

“EXL not only brings the London-market experience but also the experience of implementing transformational solutions alongside transparency and high-quality management information into operations. We see this engagement as an accelerator for delivering operational excellence to our brokers and clients.”

EXL said that it worked with more than 550 global insurers, reinsurers, brokers and insurtech firms to leverage data and artificial intelligent-based solutions to help its clients improve risk mitigation, reduce indemnity spend, enhance customer experience and lower service costs.

The company has more than 55,000 employees spanning six continents.