A new “phishing” e-mail directed at Butterfield Group customers is attempting to lure recipients to click on a link.

The e-mail begins with the statement: “Important notification” and reads: “Dear valued customer, we regret to inform you that your account has been blocked/locked for security reasons. This is part of our regular security update.

“Your urgent attention is required to restore full functionality to your account(s) by updating your profile with us.”

This is followed by an “activate now” link for customers to input their details.

The email concludes with the Butterfield Bank’s motto: “Inspired. Motivated. Involved.”

A Butterfield Group spokesman said: “Unfortunately, fraudulent e-mails purporting to be from Butterfield or other local financial institutions are frequently sent to Bermuda e-mail accounts.

“As a reminder, Butterfield will NEVER send you an e-mail requesting your personal information, online username or passwords, or directing you to a website where you can update or unlock your online account access.

“If you receive such an e-mail, know that it is fraudulent and an attempt by criminals to steal your money.

“Should you receive a suspicious e-mail, ignore the request, do NOT click on any links contained in the e-mail and forward the e-mail to phishing@butterfieldgroup.com.”