Butterfield Bank has announced a series of top-level promotions.

Michael Neff, who was Butterfield’s managing director of Bermuda, has been appointed to the position of group chief operating officer.

His place has been taken by Jody Feldman, who joins the executive committee, and Kevin Dallas, the group head of marketing and communications, will take on additional responsibility as Butterfield’s group chief experience officer.

Michael Collins, Butterfield’s chairman and chief executive, said: “I look forward to working with Michael, Jody and Kevin in their new roles and congratulate them.

“As experienced and seasoned financial services professionals, they have a deep understanding of the industry and have made valuable contributions to Butterfield.

“These appointments strengthen our leadership team, with a focus on operational effectiveness and exceptional client services, as we continue to deliver against our strategic priorities for long-term growth.”

Mr Neff, who has served as managing director of Bermuda and international wealth since 2018, having joined Butterfield in 2011 as group head of asset management, takes responsibility for operations and technology across the group.

Mr Feldman, who has served as head of corporate banking in Bermuda since 2020, assumes responsibility for Butterfield’s Bermuda business.

Mr Neff has more than 30 years’ experience in financial services, having held senior roles in wealth management, client services, and business development functions.

He began his career at Chemical Bank’s private banking group. He lead the implementation of the global wealth management client relationship model at Citibank’s Private Bank before leaving the firm to establish AnswerSpace Inc, a financial planning technology consultancy in 1998.

He later founded Monetaire Inc, a leading provider of financial planning and advice software that was acquired by the RiskMetrics Group in 2004.

At RiskMetrics, he initially served as global head of wealth management rising to become co-head of the firm’s global financial risk management business.

Mr Feldman has spent two decades working in the financial services sector in London, New York and Bermuda.

Prior to returning to Bermuda to join Butterfield, Mr Feldman was the managing director and head of financial institutions (North America) for the corporate banking team at Deutsche Bank in New York.

He also served as co-head of the Insurance Council, focusing on increasing sales and trading revenues with insurance companies by leveraging relationships across the banking and markets teams.

Mr Feldman started his career at HSBC where he spent 15 years working with financial institution clients. He holds the Chartered Financial Analyst designation and is a graduate of Lafayette College in Easton, Pennsylvania.

Mr Dallas has extensive experience in marketing strategy and customer-led growth, and has led the marketing and communications functions at Butterfield since 2020.

A graduate of Brown University, Mr Dallas was a strategy consultant, partner, at Bain & Company, and chief product and marketing officer at Worldpay plc in London before returning home to Bermuda to lead the Bermuda Tourism Authority from 2017 to 2020.