Parking tickets to be payable online
Residents will be able to pay parking tickets online from Monday, the Premier announced yesterday.
David Burt, who is also the Minister of Finance, said the project was in keeping with the Government’s commitment made in the 2023 Throne Speech to launch an online payment portal.
He said: “Today, we are taking one of our first steps in that direction and our promise to advance the digital transformation of government services with the launch of an online payment portal, which will firstly allow capability for online payments of parking tickets.
“The Government recognises the importance of aligning our service delivery with our legislative framework and that our responsibilities go behind legislation and policy.”
Mr Burt said the Government also had an obligation to ensure its services were accessible and delivered well.
“These services must be effective, efficient and dependable as the people of Bermuda deserve a level of service that matches our claim of being a sophisticated jurisdiction,” he added.
The Premier said the project was the first phase in the Government’s “broader vision, one in which all government payments can be made quickly and easily online”.
He explained: “The Government is executing a broad digital transformation strategy to simplify processes, reduce wait times and enhance the overall experience for residents and businesses.”
From interactions with the public, the Premier said the Government accepted that “more is required to deliver efficient service in key areas”.
“Many residents also made this clear in their submissions to the Red Tape Reduction Consultation, and the Government has listened.”
Mr Burt said the parking-ticket payment system had been a work in progress, undertaken by teams within the Ministry of Finance and under the Chief Justice, Larry Mussenden.
He said: “As more and more services are added, the system would be able to handle those services.” By the end of the summer, additional services may be added to the portal.
“In line with cybersecurity guidance and protecting privacy, it is essential to note that no personal information, including credit card details, will be retained on government systems or servers,” added the Premier.
“Therefore, individuals will be asked to re-enter the information with every transaction. You may save it on your own browser if you wish but it will not be retained on the government side.
“The government system will not hold on to your card details, name or other details entered when you use the payment portal.”
Residents can access the payment service by logging on to the website pay.gov.bm, entering the ticket details, providing their credit or debit card information and clicking submit.
• To read the Premier’s comments, see Related Media
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