BermudAir temporarily affected by global IT outage
A global outage of IT systems caused by a software bug temporarily affected BermudAir’s operations this morning.
An airline spokeswoman said the impact was “temporary and limited” to its gateway payment system.
She said the carrier’s service provider “immediately acted to fix the issue” which was remedied by 9.30am.
The airline’s network systems and booking platform are fully operational, the spokeswoman said.
The outage this morning resulted in more than 1,300 global flight cancellations, the BBC reported.
It was caused by a bug in software operated by the Texas-headquartered firm CrowdStrike Holdings Inc.
A BBC report said the bug created issues on Microsoft devices globally.
The problem hit industries across the world including banks, healthcare services, online shopping companies and taxis.
In Bermuda, companies such as Trip Travel, Axa XL and Hamilton Medical Centre said that their operations were working as normal.
On its website, Microsoft reported in status updates that the impact on its systems may have started about 4pm yesterday.
The company said based on feedback from customers, as many as 15 reboots may be required on some devices to make them operational.
Microsoft said it continued “to investigate additional mitigation options” for customers and will provide updates as necessary.
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