Department of Social Insurance goes digital
The Department of Social Insurance has launched a new online application service aimed at improving efficiency and reducing red tape.
From February 24 a range of applications must be submitted through the department’s website at www.socialinsurance.gov.bm
They include applications for social insurance numbers, voluntary contributions and requests for letters of good standing.
The move is expected to reduce processing times, enhance convenience and ensure a more seamless experience for Bermudians accessing vital social insurance services.
The move aligns with a pledge from the 2023 Speech from the Throne to leverage technology to create a more efficient and user-friendly public service, a government spokeswoman said.
Residents can apply online for a range of services including:
• Requests for record of contributions
• Personal name change
• Applications for pension
• Applications for widow’s / widower’s allowance
• Applications for disability benefit
• Applications for pension reassessment
• Reporting of violations of the Contributory Pensions Act 1970
David Burt, the Premier and Minister of Finance, said: “Enhancing government services is about making life easier for the people we serve.
“By digitising these applications, we are cutting down on paperwork, reducing wait times and ensuring that Bermudians can submit applications and requests for services quickly and efficiently.
“This initiative is another step in the Government’s ongoing efforts to enhance service delivery, reduce red tape and meet the expectations of a modern, digitally connected population.”
Staff from the Department of Social Insurance will provide in-person support for residents who may need help with the new system. Residents were encouraged to take the necessary documents when they seek assistance.
• For further information contact the Department of Social Insurance by sending an e-mail to socialinsurance@gov.bm or by telephone at 294-9242
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