The Bermuda Hospitals Board apologised today to patients who received unexpected bills because of issues with their records log.

A spokeswoman for the BHB said that in recent weeks some patients have “received bills that they would not normally receive”.

She added: “This is due to how some claims were processed by the BHB’s Patient Electronic and Administrative Records Log.

“BHB has made changes to its system to prevent this issue from reoccurring.”

Arthur Ebbin, the BHB chief financial officer, said: “We apologise to those who have received these bills and thank those who contacted us querying their bills.

“We also invite anyone who has a question about their bill to call our collections department on 239-2026.”