Mailboxes says it’s worked out clearance issues with Bermuda Customs after its recent court battle and US Express delivery is “back to normal in every sense” including delivery times and duty rates.An e-mail from Mailboxes president Steve Thomson yesterday said: “In conjunction with Bermuda Customs and DHL (our courier) (we) have successfully solved the recent issues with clearance problems through Customs.“Our customers should now notice two things: The duty rates are back to what they always were i. e: clothes, 6.5 percent; cameras, 8.5 percent; shoes, ten percent; jewellery, 6.5 percent; supplements, 15 percent.“2. Your packages will once again take approximately three to four business days from the time they are received in NJ until we call you for collection at Mailboxes on Par-La-Ville Road.”Mr Thomson told The Royal Gazette he was “very grateful” to Customs and “thankful for the effort they put in” in working with his company and DHL to resolve delivery time issues.He said the company had met with the Collector of Customs and officials and had heard from them as to why Customs wanted the new system of one Bermuda Customs Declaration form per item (to know the end-user), instead of per shipment as was the previous system.He said he explained how it had been labour intensive and cumbersome to provide that information, but was willing to work with Customs to get them that information if they could assist in ensuring clearance and thus delivery was timely.He said they agreed to have a Customs officer work with DHL in person if needed and some technical glitches were cleared up.“Customs and DHL worked hard to resolve the issues and as of the last four or five days I can say shipments are clearing on time,” Mr Thomson said.However, he said he remained concerned Mailboxes was still being charged by Customs an “unfair” $2.16 for every item shipped, including say a DVD, instead of per shipment or box of items as it was under the previous system.The Island’s shipping and courier companies no longer have to pay a higher 25 percent duty rate set for imported goods after Mailboxes Unlimited’s Supreme Court victory against Custsoms last month.