Bermuda Security Group has been named as an authorised international service provider by Alarm.com, the American technology company.

BSG, which said it has been home to the island’s first 24-hour “central station” that has evolved to become a fully redundant, 24-hour monitoring service, said the addition of Alarm.com elevates Bermuda's residential and commercial security offerings in line with the demands of the modern consumer.

Herman Tucker, chairman and president of the BSG group of companies, said: "The extension of our service offerings represents our commitment to staying ahead of the curve, and ensuring that our customers enjoy the most state-of-the-art security solutions available.

“We are honoured to have earned the opportunity to provide professional system design and installations as an authorised Alarm.com vendor.”

He added: “It has been a challenging year for us as a company, and we've had to make tough decisions, but I am proud of our team members who have navigated the highs and lows admirably. We continue to build and serve our clients with integrity."

BSG said it was hit hard by early measures required to mitigate the spread of Covid-19. The short-term closure of the airport in the initial months of the pandemic, followed by lowered air capacity and the reduced ability for technicians to do regular site visits and traditional sales and maintenance calls meant that three divisions of its business were significantly impacted.

As the economy has gradually opened up, the company said it predicts a brighter future with heightened demand for existing products including Alarm.com and opportunities for new service offerings.

BSG said security insiders in North America have observed, since the pandemic, a tremendous increase in reliance on technology to keep connected. This shift has led to consumer interest in expanding that connectedness in the home and office. The company added that the growth of work from home has resulted in an increased need for security systems which can be self-monitored and managed remotely.

Paul Dean, BSG security consultant, said: "We know the idea of security is so much more than preventing breaches of windows, doors and property.

“The modern consumer is looking for something that will make their life simpler, keep them informed, and generally enhance their lifestyle.

“BSG is ready to deliver that to the Bermuda market. Our sales and installation teams have already helped scores of clients transform their homes and offices with Alarm.com. And we have decided to start off 2021 with six months’ free monitoring for new Alarm.com clients.”

BSG said Alarm.com has more than six million users, and provides complete home or business automation and control through remote access on a mobile app. The platform enables access to cameras, doorbell, lights, thermostat, locks, and more.

It said Alarm.com integrates with the top home intrusion systems in the industry, including DSC, Qolsys, Interlogic, and Honeywell, and BSG offers technical solutions to bridge the gap between the new platform and older systems.