Digicel Bermuda has appointed Alyssa Dawn-Smith to the position of corporate care manager.

The company said that Ms Dawn-Smith will lead an expanding team of agents to ensure that clients receive prompt, knowledgeable and efficient first-in-class service.

It added that Ms Dawn-Smith has more than a decade of telecommunications experience.

Stephen Murad, regional CEO of Digicel, said: “We are ecstatic to have Alyssa join our team.

“We recognise the need to raise the bar with giving the best service to our customers and Alyssa will be fundamental in driving that.

“She possesses a can-do attitude and is keen to give our clients the assistance they deserve, which is our commitment to all Digicel customers and the island as a whole.”

He added: “It is critical that Bermudians are placed in positions that allow them to be the drivers of our organisation and the futuristic technology that we have to offer.”

Ms Dawn-Smith said: “Providing kind and insightful assistance to customers has always been a strong suit of mine, so I come into this role equipped for whatever it brings.

“My professional goals and values align with that of the Digicel, which made joining the organisation a no-brainer.

“I am excited to lead such a dynamic team and ensure that we bring continued success to Digicel.”