MCS Ltd. will be offering a seminar on Microsoft Dynamics Customer Relationship Management (CRM) 4.0 for companies interested in improving efficiency and customer relationships.

MCS is a Microsoft Business Solutions Gold Certified Partner.

CRM is a highly flexible solution which gives medium and large companies the ability to create a complete 360 degree view of every customer, from initial contact through post sales and service.

Microsoft Dynamics CRM's latest release (v 4.0) builds on the success of the product by offering features that accelerate user adoption, improve business intelligence capabilities and streamline current business processes.

Rob Burns, president of MCS, explained the benefits of a CRM system in the workplace: "Because it is built using reliable industry-standard technology, Microsoft Dynamics CRM 4.0 easily adapts and grows with an organisation.

With CRM software, organisations benefit from housing client information in a central location, as opposed to storing it piecemeal among various employees. Essentially, the entire history of all interactions with customers and sales prospects can be immediately accessed enabling businesses to focus on customers with the goal of maximising profitability, revenue and customer satisfaction."

MCS is offering a seminar on Dynamics CRM 4.0 to interested professionals on Thursday March 27th at Gosling's Wine Cellar.

Breakfast begins at 8.30am, followed by a presentation and demonstration at 9am. The seminar concludes at 11am.

Contact James Weir, MCS market manager, at 295-0913 (x243) or e-mail jweir@mcs.bm for more information.