Exceeding Customer Expectations. Bermuda Employers Council. July 18-19.

295-5070.

Small Business Networking Cocktail Reception. Harbour Room, Number One Shed.

July 20. 292-5570.

Understanding Financial Statements, Advanced. Bermuda Employers Council. July 20-21. 295-5070.

IBC USA's Competitive Intelligence for Financial Companies, July 26-28. Le Meridien Hotel, Boston. 508-616-5550.

CDO's & Asset Repackaging, August 14-15. New York City. 508-616-5550.

Internet Recruitment, August 22-23. Boston. 508-616-5550.

Monte Carlo Rendez-Vous de Septembre, Sept 4-8. Monte Carlo, Monaco.

37-792-166050.

National Association of Insurance Commissioners Fall Meeting, Sept 9-13.

Dallas, Texas, USA. 816-889-4400.

International Union of Marine Insurance Conference, Sept 10-13. London Underwriting Centre, London, UK. 44 207 617 4444.

Understanding the Basics of Financial Statements. Employers Council. Sept 14-15. 295-5070.

International Bar Association 2000 Conference, September 17-22. Amsterdam, The Netherlands. 44 (0)20 7629 1206. or www.ibanet.org.

eCC Bermuda 2000, e-commerce conference, September 18-20, Hamilton Princess, Bermuda.

Understanding Business Planning. Bermuda Employer's Council. Sept 18. 295 5070.

International Society of Certified employee Benefits Specialists Conference.

San Diego, US. Sept 18-20. 414 786 8771.

Administrative Support Level 3. Bermuda Employer's Council. Sept 19-20.

295-5070.

Basic Accounting Made Easier. Bermuda Employer's Council. Sept 19-20.

295-5070.

Personal Effectiveness. Bermuda Employer's Council. Sept 21-22. 295-5070.

National Association of Mutual Insurance Cos Annual Convention. Nashville, Tennessee, US. 317 875-5250.

Insurance Leadership Forum. White Sulphur Springs, West Virginia. Sept 30-Oct 4. 20004 2608.

Third Gibraltar Offshore Insurance Conference, October 12-13. Gibraltar, Susan McMahon 44 207 836 0614.

Corporate Benefits Conference. Atlanta, Georgia, US. Oct 12-23. 888-334-3327.

Effective Listening. Bermuda Employer's Council. Oct 13. 295-5070.

25th Canadian Risk Management Conference. Edmonton, Alberta, US. Oct 14-18.

403 277 7377.

National Safety Council Annual Congress and Expo. Orlando Florida. Oct 15-20.

800 621 7619.

Mentoring. Bermuda Employer's Council. Oct 16-17. 295-5070.

Eighth Annual Business Insurance Workers Compensation and Disability Management Conference. Marina Del Rey, California, US. 516 594 3000 x 21.

Conflict Resolution. Bermuda Employer's Council. Oct 19-20. 295-5070.

National Association of Independent Insurers Annual Meeting. Orlando Florida.

60018 3286.

Administrative Support, Level 4. Bermuda Employer's Council. Oct 23-24.

295-5070.

Annual Reinsurance Meeting. Baden Baden, Germany. Oct 23-27. 49 221 1483 2023.

Offshore Trust, October 23-26. Coral Gables, Florida USA. 508-616-5550.

Self-Insurance Institute of America Inc's National Educational Conference and Expo. Anaheim California, US. 800-851-7789.

Leading into the 21st Century. Bermuda Employer's Council. Oct 26. 295-5070.

Independent Insurance Agents of America Annual Conference. Orlando Florida, US. October 28-November 1. 800 221 7917.

21st Century Project Management. Bermuda Employer's Council. Nov 6-7.

295-5070.

Professional Liability Underwriting Society Conference, Nov 8-10. San Antonio.

800-845-0778.

Society of Insurance Research Annual Conference. San Antonio, US. Nov 12-15.

770-426-9270.

10th Annual World Captive and Alternative risk Financing Forum. Palm Beach Gardens, Florida. November 13-15. 612-928-4659.

How to hire the best person for the job. Bermuda Employer's Council. November 20. 295-5070.

National Association of Insurance Commissioners Winter Meeting, December 2-6.

Boston, USA. 816-889-4400.

Business Calendar is published every Monday in the Business section. If you have an event or conference you want to list, contact Mairi Mallon at 295-5881 ext. 247.