1. How would you describe your management style? "My management style is very much hands on, management by walking around, inclusion. My style is people driven, it is to encourage team work and foster a belief in the upward mobility of everyone in the organisation.'' 2. Why has BGA maintained success for such a long period? "Our success is our people, no more, no less. Its starts with a belief in everyone's ability to succeed, not deviating from that premise and always striving to find ways to get them there.

"BGA has seen the hard times, those that went through that terrible time understand that there is a downside and that it can come upon you in a heartbeat.

"Our success is a commitment by all our associates to proper planning and within that planning detailed, very detailed, zero based operational and capital budgeting for every single facet of the business.

"We are committed to our customers with the unconditional recognition that they are number one.'' 3. Where is the company headed in the next two years? "With better trained people, stronger plans and a commitment to execute those plans, we will be Bermuda's number one distributor.'' 4. What's the best advice you have ever received? "Tell the truth.'' 5. Who were your most important role models and why? "My father ... he was a giant.

"Nelson Mandela because he understood and promulgated togetherness.

"Sir Henry Tucker because he understood the same thing.'' 6. What's the best thing about being the BGA chairman? "Being in a position to help people grow, to realise their dreams and to help the community, at the same time providing what we consider to be an excellent essential service.'' 7. Exactly what is your role as chairman? Explain what it is that you do.

"The chairman's role is to make sure that the Board functions in accordance with modern guidelines set down by various bodies. Making certain that the policies set by the board are carried out to their fullest.

"One of those guidelines is a representative board, our board is probably the most representative board in Bermuda. We have five people on our board. Two men, Three women, One ex-pat, one of Portuguese descent, one black, one white and myself.'' Ward Young, BGA chairman A family photo of Ward Young, his father, the late John Gibson Young, and brother, Reid Young.

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