XL Capital Ltd. yesterday announced the appointment of W. Myron Hendry to the newly created position of chief platform officer.

Mr. Hendry, who will be based in the company's Stamford, Connecticut offices, will join XL on December 1 and will be responsible for all operational IT support of XL's businesses, including business process, technology, and outsourcing.

Mr. Hendry will report to XL's chief executive officer Michael McGavick and serve on XL's Leadership Team.

Commenting on Mr. Hendry's appointment, Mr. McGavick said: "Myron brings extensive experience in technology, underwriting and customer service, all operational aspects that drive an insurer's performance.

"During his more than 35 years in the industry, Myron has successfully developed and managed insurance platforms with a focus on continually improving customer satisfaction, quality and productivity.

"It's these experiences, and especially his achievements in operations management, that make him uniquely qualified to take on this new position. It is a pleasure to have Myron on board as XL pushes forward to distinguish itself as a (re)insurer of choice."

Mr. Hendry has held numerous senior level operations leadership positions in the global insurance industry. Most recently, he was business operations executive of Bank of America's Insurance Group, where he was responsible for claims, risk management, business support, technology portfolio management, customer analytics, customer experience, retention and facilities.

He was also the co-leader for the transition and integration of Bank of America and Countrywide Insurance organisations.

Prior to the merger, Mr. Hendry served as managing director and chief operating officer for Countrywide's Insurance Services Group.