Log In

Reset Password
BERMUDA | RSS PODCAST

FBI warns travellers of pop-up cyber attacks

The FBI is warning international travellers that they should avoid updating software while they’re on the road.The Bureau issued an alert that warns travellers to watch out for fake a malicious software update messages when connecting to wireless networks.The warning says attackers are targeting users on hotel networks and tricking them into installing malware when they think they’re downloading a software update.In an intelligence note from the FBI’s Crime Complaint Center (IC3), the agency said that when victims attempted to set up the hotel room internet connection, they were presented with a pop-up window. “The pop-up window appeared to be offering a routine update to a legitimate software product for which updates are frequently available,” according to IC3.This comes after a December report from Bloomberg that cited unnamed sources alleging that iBAHN, one of the largest providers of hotel internet service in the world, had been compromised. The company has denied that accusation. The FBI warning does not include any information about specific hotel chains or service providers.We checked in with several of the resorts on the island to see if they have heard of any issues travellers here may be having or if they’re warning their guests about the problem. Coco Reef, the Fairmont Hamilton Princess, Fairmont Southampton and Rosewood Tucker’s Point all declined to comment. Newstead Belmont Hills and The Reef’s did not respond to our request.The FBI recommends travellers update software on their laptops immediately before travelling and make sure their antivirus and security software is up-to-date.Some other things travellers can do to protect themselves:1. Block pop-ups — Don’t ever click on a pop-up window and configure your browser to block all pop-ups so that no one using your computer can click on them either.2. Be cautious with free Wi-Fi — Whether it’s in a hotel or a hot spot, the FBI alert says treat all free Wi-Fi hot spots with caution.3. Read hotel Wi-Fi directions — Verify which Wi-Fi network actually belongs to the hotel and verify with the front desk what the procedure is to connect to it.4. Download software updates directly through vendors — Ignore all unsolicited software update offers while using the Web via hotel Wi-Fi and if it’s absolutely necessary you update while on the road, download updates directly from the software company’s website.5. Beware of wired hotel connections — Hotel hot spots aren’t the only type of connections that can be compromised. Any cyber attacker who can serve up malware to Wi-Fi network users can probably serve it up to those connected with an Ethernet cable.6. Back it up — A full backup of your laptop before you leave town is never a bad idea.