At one time or another, families may find themselves in a difficult position.

The issue or problem could stem from a major event such as a death in the family or a divorce. Concerns may also arise over seemingly "small'' but stressful issues which add up over time.

In either case, members of the family may find themselves feeling confused, frustrated, or overwhelmed. It's a lot to deal with at once, and we may find ourselves at a loss as to what to do. Where do you turn? One option is to seek the help of someone in the social services. However, there are so many professionals in the field it can be intimidating to investigate different service providers to see whether they can help.

You may be wondering what do all these titles mean? Is there a difference between what all these people do? How do I decide on the best option for me and my family? In this column we will answer some of those questions.

The terms "therapist'' or "counsellor'' are general terms which may refer to all individuals in the helping professions. Therapists work with clients towards resolving personal issues. They may have completed certification in various courses on particular issues, such as substance abuse treatment, or marriage and family counselling.

A therapist may also have a Bachelor's or Master's degree in the Social Sciences. However, it is important to note that therapists do not need to have extensive professional training to assume this title. Thus, it is wise to find out a little more about their background before deciding to work with them.

A "social worker'' assesses how a person is getting along based on the resources available to them. With this information they can recommend specific strategies to improve a person's circumstances.

You will find social workers in hospitals, schools, government offices, and private organisations. Most have attained at least a Bachelor's degree, but further training may vary.

A "psychologist'' is someone who has been trained in specific areas of psychology. They may conduct research experiments or provide counselling and assessment services.

They may specialise in child psychology, compulsive behaviours, organisational psychology and the like. Thus, it is important to ask questions about the psychologist's area of expertise.

In the United States and Canada, one must have obtained a doctorate degree to claim the title of "psychologist.'' In Bermuda, that is not the case and there is no set criteria.

However, the Bermuda Psychological Association is currently backing legislation that providers in this field meet professional standards. Ideally, this change will aid members of the public in discerning the qualifications of all professionals in this field.

A "psychiatrist'' is a person who in addition to a psychology degree is a medical doctor (M.D.). These individuals are qualified to prescribe medication where it is deemed necessary. Medication may be beneficial in the treatment of depression, schizophrenia, and other serious mental illnesses.

This information should help you in your search for a professional ear. Do not be timid about asking questions; helping professionals are here to help.

Everyone is unique, so go with what works for you. Be patient and try elsewhere if you are not happy with the services you receive.

P.A.R.E.N.T.S. a charity organisation providing support groups and parenting skills workshops also provides a facilitator at no cost. Between 10 a.m. until 4 p.m. we can be reached at 292-2215 (temporary).

P.A.R.E.N.T.S. is a part of the Family Resource Network, working with the Physical Abuse Centre, The Coalition for the Protection of Children, The Institute for Child and Family Health, and the Fathers' Resource Centre.

HEALTH HTH