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Telephone scam warning

Government this morning issued a warning about a telephone scam involving people hacking into voicemail systems.The Ministry of Environment, Planning and Infrastructure Strategy met with the telecommunications service providers yesterday to discuss a recent spate of fraud on PBX systems on the Island.Acting Director of Telecommunications Maxanne Anderson said: “We have been advised of recent toll fraud, very similar to the incidents of April 2009 when international long distance fraud perpetrators accessed telephone systems in Bermuda by making multiple long distance calls to foreign countries and running up large numbers of long distance minutes.”The fraud involves people or organisations hacking into a customer's telephone voicemail systems and dialling out to international destinations with the charges accruing to the Bermuda customer's long distance account. This criminal activity is not limited to particular telephone equipment manufacturers, equipment suppliers, or local or long distance service providers.Police have been alerted to this fraudulent activity and the Department of Telecommunications is advising businesses to examine their long distance telephone bills for unauthorised calls or any unusual call activity to foreign destinations and advise their service providers accordingly.In addition, businesses can help protect themselves from fraud on their telephone systems' voicemail and remote access by ensuring that all employees use passcodes that are secure and changed frequently.