CableVision stumped over cricket coverage
Cricket enthusiasts have been left repeatedly cursing at their television screens this month as technical problems continue to hamper CableVision?s pay-per-view coverage of the Test series between South Africa and England.
Viewing for all five Tests from South Africa was offered for a fee of $125 ? although some 12 hours of play have not been broadcast.
Cricket fanatic Julian Sykes, once of Commercial League side Forties, told yesterday he was ?extremely disappointed? with the inconsistency of the coverage.
?I got up at around 5.30 to watch a few hours of cricket before going to work,? he said. ?The final day of the Test was set up to be incredibly exciting and I cannot tell you how frustrated I was when I turned on the television to be met by a blank screen.
?While I applaud CableVision for offering the package, and I would like to see them offer similar packages again in the future, it is simply unacceptable that such a large amount of cricket has not been broadcast.?
CableVision General Manager Jeremy Elmas apologised for the ?technical issues?, while revealing that customers will be refunded for the times no cricket was shown.
?The company we purchased the rights from has kept switching satellites and is having some difficulties getting the pictures to us at the proper quality levels.
?We will be giving all customers who ordered the England versus South Africa package prior to January 18 a credit of $25. Out of the 25 days of matches, we lost one and half days of service, but we are giving a full 20 percent credit.?
He added: ?Once again, I?d like to extend my apologies to our customers.?
Meanwhile, Mr. Elmas announced CableVision will be offering the entire VB Series from Australia ? the limited over triangular tournament between the host nation, Pakistan and the West Indies ? as an additional pay-per-view package on analogue channel 75 and digital channel 531. The cost is also $125.
Problems with the service appear to be ongoing however, as understands the one-day match between Pakistan and the West Indies, which began at 7 p.m. local time, cut off after only an hour on Tuesday evening.