Patrons at ticket locations across the Island became angry after waiting in line from as early as 3.30 yesterday morning only to be told tickets had sold out.

At Café Latte in St. George's, Fairmont Hamilton Princess and Fairmont Southampton, the confusion began when people realised the ticket vendors did not have physical tickets on hand but rather had to print them from off the Internet.

Vendors were forced to go on the Internet to the www.bermudamusicfestival.com website, choose a section block, click a seat, type in the patron's name and then print them from a machine.

Because of the volume of people trying to access the same site from their personal computers in Bermuda and around the world, sections appeared to be sold out only to reopen minutes later.

At Café Latte, each patron was given a number upon entering in order to establish some sort of organisation. When owner E. Michael Jones announced after 9 a.m. that the only tickets left were for UB40, those wanting to buy tickets for additional nights were told to write down their information with the amount of tickets they wanted per night, in the event that more tickets became available.

Patrons became very angry saying ticket organisers should be fired for causing so much confusion.

One woman expressed extreme anger because not only was she late for work, but didn't have anything to show for it. Another said she would probably be fired for being so late to work.

At Hamilton Princess, one woman said she had tried the 1-800 number but nothing worked.

Another irate patron said: "I had to leave my brother here, because I have to go back to work. We got there at 4.30 this morning and he's still in line."

From within the crowd of disgruntled residents could be heard comments: "They're no more tickets" and "This is crazy. This really wasn't well organised," while another said: "I don't understand, no one will tell us anything. I've been standing here waiting."

People called into Hott 107.5's morning show with Thaao Dill to voice their concerns only to be laughed at by the Senator DJ.

At Fairmont Southampton, employees were being trained on how to work the system at 6 a.m. when patrons had been waiting since 4 a.m., delaying the start of ticket sales.

One patron complained and said: "As a pacifier, they started a waiting list in case tickets became available. But what good is a list if tickets are sold out? Who's going to cancel? If this was a business and not Government, a business wouldn't survive."

• Were you at a ticket location early in the morning and are upset because tickets sold out? Please email your story to mpearman@royalgazette.bm