New phone billing will be an improvement, states BTC boss
Created: May 26, 2009 11:00 AM
The Bermuda Telephone Company (BTC) is to introduce a new billing system which should make life easier for customers.
According to the company, the system will "noticeably improve the level of service" and make bills easier to read.
"This new system will feature an integrated service delivery and customer information management platform, and is designed to reduce the time it takes to serve our customers," said BTC president and CEO Francis Mussenden.
Mr. Mussenden added that the change will bring a number of customer benefits and also provide more detailed account information.
BTC will give more information about the new system in the coming weeks. Customers should also visit the BTC website at www.btc.bm for updates.