Butterfield Bank customers targeted in e-mail scam
Police are warning about an e-mail scam trying to trick Butterfield Bank customers into giving their user ID and password.The fake message, claiming to be from Butterfield, encourages recipients to click on a link to read a new security message, directing them to a website purporting to be the Butterfield Direct log-on for Internet banking. It then asks them to type in their account information. The log-in then fails twice, before the user is redirected to the genuine Butterfield website. However by that time their ID and password has been compromised.Bermuda Police Service statement reminded the public to be “vigilant” regarding phishing e-mails and other scams that attempt to obtain personal information or other sensitive data”.“Residents should be aware that banks or other legitimate financial institutions will never ask you for personal account information such as your password.“The public should ignore these unsolicited messages or similar official-looking e-mails claiming to be from any of the local banks.”Police say any suspect e-mails can be forwarded to the address with any pertinent questions or comments and a member of the Financial Crime Unit will respond as soon as practicable.Anyone who wants to report suspected e-mail scams can now do so by e-mailing fraud2[AT]bps.bm. The resulting reported information will also be used to create a useful data bank of internet scams which can be analysed so that appropriate preventive action can be taken.Acting Detective Inspector Paul Ridley of the Financial Crime Unit said: “The purpose of the dedicated e-mail address is to provide a credible and convenient response to members of the public in relation to electronic crime, namely suspected internet scams.”Police added that anyone who receives a suspected scam e-mail should follow this advice:n do not click on any links in the e-mail;n do not reply to the e-mail or contact the senders in any way;n if you have clicked on a link in the e-mail, do not supply any information on the website that may open;n do not open any attachments that arrive with the e-mail.