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Tourists brave cancelled ferries and power outage

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Robin Yeuriaga (right) and Laurie McCutcheon (left) had to enjoy their lunch at the Frog and Onion by candlelight today after a power outage in Dockyard. They arrived on the Norwegian Dawn cruise ship and are pictured with "Darren" a waiter at the restaurant.

A combination of high winds and a power outage caused challenging conditions for visitors from two ships moored at Dockyard today.Tourists from the Explorer or the Seas and Norwegian Dawn arrived to find the St George's ferry cancelled due to rough seas and the Hamilton service running a reduced schedule.Meanwhile what is believed to be a problem with an underground power cable knocked out the electricity supply serving the Frog and Onion restaurant and Commissioner's House museum.Power has since been restored to the area, according to a Belco spokeswoman."The outage at Dockyard happened at approx 11am and by 2.30pm, all customers, except two metered water pumps had been restored. We believe the cause is related to a transformer, and the investigation is ongoing."Those affected were primarily on the side of Dockyard near the Arts Centre."Earlier, tourists suffered through reported 20-minute queues for buses, and had to dine by candlelight at the Frog and Onion. Despite it all, the spirits of visitors remained largely upbeat.Les Weeks, 54, from New Brunswick, Canada, said he and wife Brenda Weeks watched three full buses go by before they reached the head of the queue. They arrived on the Norwegian Dawn."We didn't expect the winds or the wait. When we first got off the ship the line was big. We walked around and came back and the line was still big," said Mr Weeks."I'm fine with it though. It's better than walking."Mrs Weeks, 52, added: "It's all part of cruising."Huddled together in a long bus queue by the Visitor Centre, Danielle Fenster, 28, and Neil Asnen, 27, from New York said they hoped to make it to the Crystal Caves. They estimated they had been waiting around 20 minutes. "I'm not feeling great. Its cold and wet," said Ms Fenster who, like several in the line, said no transport officials had visited the queue to give information on the delays. However, Mr Asnen said: "It's not a problem. We expected it and nobody can do anything."Frog and Onion owner Carole West said: "The power went out around 1045am. We are doing whatever food we can cook with gas. We are doing our best and the customers are happy."A Ministry of Transport spokeswoman said: "Due to today's severe weather conditions, there have been some interruptions in ferry service. This has resulted in the cancellation of the Dockyard/St. George's ferry and delays in the Hamilton to Dockyard route.Without a dedicated ferry service in Dockyard, and due to the visiting cruise ship in the area, there has been an increase demand for more transportation services for those individuals seeking to travel from Dockyard to other areas of the Island.The Ministry has assured residents and visitors that the Department of Marine and Ports Services and the Department of Public Transportation (DPT) are currently working to provide additional transportation lift to Dockyard to ease the conditions.More specifically, the DPT has diverted additional buses to Dockyard and will bring in additional drivers if needed.The Ministry of Transport takes this opportunity to apologise for any inconvenience caused and thanked those affected for their patience and cooperation. The public will be updated as developments unfold."

A sign at Dockyard tells people that ferries have been cancelled.
People queue for a bus at Dockyard this morning after ferries were cancelled due to the poor weather.
Ferry service update

This afternoon, the Department of Marine and Ports Services updated on the status of the ferry service.

The public will be aware that due to today's severe weather conditions, commuter service has been interrupted, resulting in the cancellation of the Dockyard/St George's ferry and delays in the Hamilton to Dockyard route.

Marine and Ports confirmed this afternoon that services to St George's will remain suspended until further notice.

Services between Hamilton and Dockyard will continue departing Hamilton starting at 3.30pm and operate on hourly basis until 8.30pm

The Rockaway ferry will operate as scheduled at 4.10pm, 5.20pm, and 6.20pm.

And the Cavello Bay ferry will operate to schedule while Watford Bridge will remain suspended.

As a note, all services are subject to change pending conditions.