A physically disabled woman missed out on Cup Match festivities at Horseshoe Bay after security officials refused to let her drive her car down to the beach for access.Cherie Henderson, who relies on a cane or crutches for mobility, was unable to manoeuvre her way down the steep hill between the Southampton beach and its South Shore Road entrance.She said she arrived at BeachFest’s Emancipation Celebrations on Thursday, and was told by police officers and a GET Ltd security guard that people weren’t allowed to drive down to the beach car park.She said she explained that the passenger in the car could have driven back up after dropping her off, but she was still not allowed down. As a result, she was not able to attend the event at all.“They weren’t letting any cars go down,” Ms Henderson said. “What was their plan for handicapped access? I don’t think there was any.“There’s lots of people that are ageing actively toting all your gear down from the top is not an option. To me that’s something that they need to think about for next year.”A GET spokesperson said he wasn’t familiar with the details and therefore couldn’t comment.However, he said, event organisers Chewstick announced in advance that there would be no vehicle access to the parking lot.Said a police spokesman: “This is a very complicated scenario and no easy answer can be given, however we accept that this matter could have been handled differently. The Bermuda Police Service is committed to finding reasonable solutions to our policing challenges.”Chewstick Foundation executive director Gavin Smith said he was sorry Ms Henderson contacted The Royal Gazette instead of speaking with him directly.“This is the first that we’ve heard of the issue, and we would love to talk to anyone that had any complaints about BeachFest as we annually go through an extensive review to ensure BeachFest improves for the following year and beyond,” he said.“This year we were quite proud of our accessibility efforts, implementing for the first time shuttle service from as far away as TN Tatem. In addition, ‘To the Top’ has always been stationed at Horseshoe Bay giving people a lift from the top gate all the way to the beach and back. Also, there is a specialised sand wheelchair specially made for Horseshoe available at the concession to allow those that need assistance getting on to the beach. In addition we had an off-road Gator, like a beach dune buggy, that was available for extreme cases.“Our security perimeter was definitely controlling traffic to and from the beach on the hill largely because it is a risk to St John’s Ambulance, which is stationed at the bottom in case of an emergency. In the past we have had some real challenges due to too much traffic on the hill preventing access to emergency vehicles and this year made moves to make sure that that didn’t happen again. I don’t know of this incident but I can only imagine that there might have been some confusion that might have resulted from this and we will do our best to make sure it doesn’t happen again.”He said that anyone with feedback should telephone Chewstick on 292-2439 or send an e-mail: info@chewstick.org.“Any input would be greatly appreciated,” he said.