Belco warns customers about rogue e-mails
Belco customers are warned that malware e-mails are circulating using the @belco.bm domain.
The e-mail comes from billerz@belco.bm and advises that the receiver’s current bill is attached, payment is overdue and that service will be disconnected.
Belco said in a statement: “It is vital that customers always check the sender’s e-mail address, as it is anticipated additional fictitious addresses may be used moving forward.
“Any billing-related e-mails coming from any e-mail address other than ebilladmin@belco.bm should be ignored and deleted immediately.
“Further, it is critical that receivers do not open the attachment as it will be malware that can lock files and cause additional computer problems.”
Anyone who is unsure of their current billing status can check their account information by accessing the Belco customer portal on www.belco.bm or the customer service department on 299-2800.