Bermudian Jenni Rowntree Estis has been promoted by Guy Carpenter to the role of head of operations, senior vice-president, broking.

In this new role, Mrs Rowntree Estis will oversee IT, human resources, finance and client administration services at the company and maintain administration, monitoring, reporting, communication and liaison on all company affairs with executives.

She will also provide oversight of compliance and professional standards as well as establish and enforce internal standards of conduct and will oversee corporate social responsibility.

Mrs Rowntree Estis has been with the company since 2002 and has been actively involved in securing new clients and broking major accounts. She has worked closely with overseas brokers and client support services and cultivated valuable relationships. From 2005 to 2006, Mrs Rowntree Estis worked in the company’s London office.

Prior to her time with Guy Carpenter, Mrs Rowntree Estis worked with Overseas Partners Re as a reinsurance accounting assistant and as a senior accounts assistant at IPC Re.

John Fletcher, head of Guy Carpenter Bermuda, said: “We are delighted to have promoted Jenni to the role of head of operations. Jenni is a longstanding and highly valued member of the Guy Carpenter team in Bermuda and we are confident she will shine in her new role.”

Mrs Rowntree Estis has a bachelor of science in management degree from the A.B. Freeman School of Business at Tulane University, where she graduated cum laude. She holds an associate in reinsurance designation.

Guy Carpenter is a wholly owned subsidiary of Marsh & McLennan Companies, a global professional services firm.