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Miscalculation was reason ferry passengers were left stranded

Photo by Mark TatemThis was the scene as hundreds of tourists line up for the ferry Resolute in St George's. Government there was a miscalculation in ferry passenger numbers.

A miscalculation in ferry passenger numbers caused tourists to be left behind in St George’s, Government has said.King’s Square was the scene of lengthy queues, as well as irate visitors, when Monday’s 3.45pm ferry back to the West End turned many away.Visitors left behind were forced to use the bus, or wait until 6.15pm for the next ferry.One tour boat operator left his normal schedule to bring an additional 39 people to Dockyard.Director of Marine and Ports Francis Richardson said the Monday ferry usually averages around 220 passengers.Numbers were higher, he said, “perhaps because it was not a good beach day”.The 350-capacity ferry Warbaby Fox was being serviced at the time, and the smaller ferry Resolute, which carries 250, had to be used instead.Currently, Marine and Ports does not have an operator based in St George’s, but relies on passenger counts by ferry crews to determine its requirements.Estimating transportation needs back to Dockyard was difficult, Mr Richardson said, since large numbers sometimes opt to travel by bus.“If there is an upward spike in passengers, we can normally put on an extra ferry if the numbers warrant it.“However, it does not make sense putting on an extra ferry for 20 people, as this number can be accommodated by bus.”Mr Richardson added that Marine and Ports would work on improved communications to avoid inconveniencing visitors.