Allegations of bullying raised in an online report have been denied by the Bermuda Tourism Authority.

The authority responded that it maintained zero tolerance for intimidation in the workplace.

The website TNN reported this week that it had been made aware of resignations at the BTA over a “culture of bullying” at the quango.

However, Jamari Douglas, vice-president of marketing, PR and communications for the BTA, said the report “attempted to disrupt and distract” from the team’s hard work and recent successes.

Mr Douglas said: “While we refrain from public commentary on employee relations matters, addressing any attempts to disparage the integrity of the authority, its leadership and its hard-working employees is especially important.

“The BTA upholds a culture of transparency, accountability and zero tolerance for bullying. We have implemented rigorous anti-bullying policies, extensive training and robust reporting procedures to ensure a safe and supportive workplace for all team members.

“The board and the leadership team of the BTA remain committed to nurturing high-performing teams, breaking down silos and addressing ‘toxic’ behaviours that derail employee morale while maintaining our dedication to the Bermuda community and its visitors.

“While we respect an employee’s decision to pursue opportunities outside the BTA, our leadership will continue to focus on the team members who show up daily to support the organisation’s goals and work for Bermuda.”

Mr Douglas highlighted recent BTA successes, including work to organise international events such as the USATF Bermuda Grand Prix, Apex Group Bermuda Sail Grand Prix and consumer-focused activations with JetBlue in New York City.

The BTA also hosted a “Shortcut to Bermuda” experiential event in Washington to capitalise on the recently launched BermudAir service between Bermuda and Baltimore, and the return of daily American Airlines service between Bermuda and Washington.

Mr Douglas added that the BTA played an instrumental role in bringing the Today Show to Bermuda, with the NBC show broadcasting live and taped shows from The Loren at Pink Beach, showcasing the island and its culture.

Owen Darrell, the Minister for Tourism, said that while the ministry had no direct operational oversight for staffing at the BTA, the BTA board had made him aware of the situation.

“I have been given assurances that the issue is being addressed,” he added. “The BTA has worked diligently to ensure the island remains an attractive tourism destination to our visitors during this exciting period of industry growth.”