and Artcetera and answer the questions below: 1. What personal qualities of Ms. Simmons help her provide excellent service to customers? 2. How important is it to know well the products you are selling? 3. What subjects could you study in school to prepare you for a career as an administrative assistant? 4. What are the rewards of working in a retail business? 5. How might a job in the retail business be a stepping stone to another career? 6. More than a college education, what is essential to a successful career, according to Mrs. Lawrence?