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The Regulatory Authority will review a report from Digicel on this week’s landline service outage. An RA spokeswoman confirmed yesterday that it was aware of the island-wide outage, which happened between 12.30pm and 4pm on Monday. She said that Digi...

An island-wide outage affected thousands of landlines across Bermuda yesterday – including emergency numbers and the Government’s main switchboard. A statement from Digicel-BTC said the outage began at about 11.55am and services were restored by 3.2...

Digicel has reached an agreement in principle with a committee of its creditors, which will reportedly see it swap debt for equity

Telecommunications provider Digicel is in talks with creditors concerning $925 million in bonds coming due tomorrow

A Bermudian-based organisation is showcasing its wealth of business solutions at the Butterfield Bermuda Championship, the PGA Tour event being contested at Port Royal Golf Course. Digicel Business is a founding technology partner of the tournament. ...

Digicel has announced the launch of IPv6 internet address protocol in Bermuda. A spokeswoman for the company said: “This latest internet address protocol enables a much more seamless experience on your internet-connected devices.” With multiple devic...

Telecommunications industry veteran John Townsend has been appointed chief financial officer at the Digicel Group. Immediately prior to joining Digicel, Mr Townsend was CFO — business group at Verizon, and also served in the CFO capacity across vario...

Dear Sir, I am writing this to you because I cannot get a hold of anyone in Bermuda to deal with my issues. I have a package with Digicel that includes wi-fi, TV and phone service. Well, the wi-fi went out this weekend — on Friday, July 22, 2022 — to...

Phone companies topped the list for customer complaints in the latest report by the telecommunications and energy watchdog. Digicel had the highest number of complaints about billing – the biggest grievance category reported to the Regulatory Authori...

Technical issues are affecting BTC’s home phone services island-wide. The Royal Gazette understands that business lines including Belco and The Royal Gazette Ltd. are also affected. Belco posted an advisory to its customers. A spokesman for BTC...

A company owned by a Regulatory Authority board member has been paid almost $112,000 for IT services after the watchdog failed to put the work out to tender, The Royal Gazette can reveal. A public access to information notice on the Regulatory Author...