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Complaints linked to Covid-19 accounted for a significant portion of the Ombudsman for Bermuda’s caseload last year, according to the office’s 2020 annual report. They ranged from emergency unemployment benefits for people put out of work to pandemic...

Almost $75,000 was paid to a private law firm last year by the Ombudsman’s office to deal with a dispute with a fired senior employee. The sum was revealed in a notice published by the Ombudsman in the Official Gazette, which listed total spending of...

The Ombudsman has revealed her office has received “increasingly complex complaints” about government maladministration over her time in charge. Victoria Pearman, who earns almost $185,000 a year, was made Ombudsman for a five-year term in 2014 and w...

Allegations of “negative and aggressive” behaviour and an “unhealthy culture” have been made about the public body which investigates government mismanagement. A letter that listed concerns about the independent Office of the Ombudsman has been leake...

The Ombudsman has logged an increased number of complaints about the island’s prison system. The office dealt with 263 complaints last year, with 55 of them to do with the Department of Corrections — almost five times more than any other body. The Be...

A child with special needs was overlooked because of “maladministration” in the Department of Education, a report by the Ombudsman has ruled. Victoria Pearman said improvements were needed to prevent children from education harm in her 2019 report on...

The Bermuda Ombudsman’s office dealt with matters last year including the handling of senior abuse complaint handling, public bus schedule communications, and delayed applications for criminal injuries compensation. The details came in the 2019 repor...

An attempt to improve communication over bus cancellations has been launched, the Ombudsman of Bermuda has revealed. Victoria Pearman said that the investigation was in the public interest “given the number of people impacted and the cumulative effec...

Victoria Pearman, the Ombudsman for Bermuda, has submitted her annual report for 2018 to the Speaker of the House of Assembly in accordance with her statutory duty under the Ombudsman Act 2004. The report was tabled in the House of Assembly this mor...

Last Friday in the House of Assembly, Curtis Dickinson, the Progressive Labour Party’s newish finance minister, and I marked our mutual anniversary. Friday was exactly one year since we were both elected to Parliament in by-elections held on June 7, ...

Delegates from 15 different countries came to Bermuda this week for the Biennial Caribbean Ombudsman Association Conference. Victoria Pearman, Ombudsman for Bermuda and outgoing CAROA president, said the results were positive with public sessions tac...

An international conference held to highlight the work of ombudsman and human rights teams opened in Bermuda yesterday. The conference included a panel of speakers who talked about the balance between strong relationships with organisations and the m...