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Ombudsman

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"Search for new Ombudsman begins"

The search for a new Ombudsman for Bermuda has begun as Arlene Brock enters her final stretch in the post. The Ombudsman post is intended to serve as a watchdog for the public, empowered to carry out independent and impartial reviews of the actions o...
Oct 05, 2013
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"Ombudsman sees rise in complaints from inmates"

Ombudsman Arlene Brock handled 109 complaints in 2012, a fifth of which were about the Ministry of Home Affairs. Her annual report for 2012 lists by government department how many complaints she dealt with, showing there were 23 about Home Affairs, i...
Jul 09, 2013
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"‘What is the harm in asking for consent?’"

Ombudsman delivers scathing criticism of Land Valuation Dept staff taking photos of the inside of apartments without permission By Sam Strangeways Ombudsman Arlene Brock has taken Government to task for allowing land valuation officers to take intern...
Jul 02, 2013
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"Bermuda Ombudsman honoured"

Ombudsman Arlene Brock has been awarded honorary life membership of the International Ombudsman Institute. The IOI cited Ms Brock’s “exceptional commitment” and “outstanding services” as reasons why she was selected. The Ombudsman served on the board...
May 03, 2013
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"Ombudsman to investigate moving of Tucker’s Town tombstones"

Government Ombudsman Arlene Brock is to launch an investigation into how alterations were made to a historic burial site that was supposedly protected by strict Planning orders. Last week campaigners protested that tombstones at the Tucker's Town gra...
Mar 19, 2013
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"Ombudsman: Premier agrees to meet ‘from time to time’"

Premier Paula Cox and Ombudsman Arlene Brock, have agreed to meet periodically, following Ms Brock’s complaints that she was pressured not to conduct an investigation. “Further to our 2011 Annual Report, Madam Premier requested to meet with me to dis...
Aug 06, 2012
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"KEMH decision-making to be reviewed"

Bermuda Hospitals Board is to undergo a “clinical and corporate governance review” — with Ombudsman Arlene Brock providing comment on the final report. The board announced yesterday it was seeking bids from companies interested in conducting the inqu...
Jul 31, 2012
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"Archives director still on leave after ten months"

The top civil servant at the Bermuda Archives has yet to be reinstated after almost ten months on administrative leave — but the Cabinet Secretary won’t reveal if she’s still being paid her $144,000-a-year salary. Donald Scott told The Royal Gazette ...
Jul 11, 2012
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Ombudsman critical of Labour & Training’s procedures

Labour and Training upgraded its investigation process after being accused of failing to properly research a complaint of wrongful dismissal. Ombudsman Arlene Brock criticised the department for not being tough enough as it looked into a worker’s cla...
Jul 06, 2012
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